>>To whom it may concern,
>>
>>
>>
>> I patronised your restaurant at Ang Mo Kio with a friend on the 12th of
>> December at 5.45pm. The number of tables occupied at that time was around
>> 7, including ours. We ordered our food at 5.50pm, and our starter was
>> served to us at 6.15pm by an extremely impolite waitress by the name of
>> Sharon Toh. She hesistantly placed our dish on the table without asking
>> whose was it, and went off to chat merrily with her collegues. Our main
>> dishes arrived 15 minutes after the first course was served, and to our
>> dismay, it was below the standard that we were expecting. Given the time
>> we waited for the dishes, the quantity served was minimal, and the
>> quality was unsatisfactory. We ordered one Lobster Chicken Mushroom Pizza
>> with, at most, one piece of lobster meat in the entire pizza. The other
>> dish we ordered, Lamb Chop, was overly cooked and hence hard to chew on.
>> We did not pursue the matters at that point in time to the female manager
>> because we were rushing off to another destination after having waited
>> for almost 40 minutes for our food to arrive, and the manager seems
>> oblivious to our presence perhaps due to the many other senior patrons
>> around which make us seem unimportant. I hope this is not a case of age
>> discrimination as I believe Jacks Place practices equal high standard
>> services to all its patrons regardless of spending abilities.
>>
>>
>>
>> To end off our first visit to Jacks Place, having made payment at the
>> cashier to the same waitress Sharon Toh, she rudely placed our change and
>> receipt on the table without any eye contact and instead seem distracted
>> talking to her collegues.
>>
>>
>>
>> We hope to be repeat patrons of Jacks Place and as such I hope whomever
>> concerned will look into this matter and take the necessary actions.
>>
>>
>>
>> Regards,
>>
>> Exxx Txx